TERMS & CONDITIONS

BERT LLC Terms & Conditions

Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with BERT LLC through our website at bertworldwide.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, customer support communications, and service-related notifications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to or call (859) 663-0389 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage, appointment schedule, and interactions with our business. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy available on our website.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by BERT LLC ("Company," "we," "us," or "our"). By using the Site, you agree to be bound by these Terms & Conditions and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from BERT LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms & Conditions.

We reserve the right to change these Terms & Conditions or impose new conditions on the use of the Site from time to time. Any revised Terms & Conditions will be posted on this website. By continuing to use the Site after any such changes are posted, you accept the Terms & Conditions as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are the property of BERT LLC and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not use the Site or any materials available on the Site in a manner that constitutes infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that all copyright and proprietary notices remain intact.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photographs, videos, feedback, or other content) to us via the Site or any other digital platform, you represent that you own the material or have obtained all necessary permissions.

You grant BERT LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, distribute, display, perform, create derivative works from, and otherwise utilize such content in connection with our business operations.

Disclaimers

Throughout the Site, we may provide links and references to third-party websites. Our inclusion of such links does not imply endorsement or sponsorship of those sites or the products and services offered through them.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, BERT LLC disclaims all warranties, including warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless BERT LLC, its affiliates, officers, directors, employees, contractors, and agents from any claims, liabilities, damages, losses, costs, and expenses arising out of your violation of these Terms & Conditions or your misuse of the Site.

Online Commerce

Certain sections of the Site may allow you to purchase products or services from third parties. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products or services provided by third parties.

If you make a purchase through a third-party provider, information obtained during the transaction, including payment information, may be collected by both the merchant and us.

Your dealings with third-party vendors are solely between you and the vendor. BERT LLC shall not be responsible for any loss or damage resulting from such transactions.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during registration.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at alex@bertworldwide.com. We are not liable for any loss or damage resulting from your failure to protect your account credentials.

Termination

We reserve the right to suspend or terminate your access to the Site, without notice, if we determine that you have violated these Terms & Conditions or engaged in conduct that is unlawful, harmful, or otherwise inappropriate.

Upon termination, you must immediately cease all use of the Site and any materials obtained from it.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved exclusively through binding arbitration or in the appropriate courts located within the Commonwealth of Kentucky, as permitted by applicable law.

Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. The most current version will always be available on our website and will indicate the effective date.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

BERT LLC
1711 Monticello Drive
Phone: (859) 663-0389
Email: alex@bertworldwide.com

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.